Refunds & Returns for FocalDose, LLC

At FocalDose, LLC, we adhere to the highest standards of quality control, and due to the specialized nature of our products, all sales are final. We do not accept returns. However, we understand that issues may arise with your order, such as receiving incorrect or damaged items.

Damaged or Incorrect Items: If your order arrives damaged, contains incorrect items, or if there are items missing, please contact us immediately at orders@focaldose.com. Our dedicated customer support team is available to resolve any issues and ensure your satisfaction with our products and services.

Order Cancellations: You may cancel your order at any stage before it has been shipped. To cancel an order, please send a cancellation request to orders@focaldose.com as soon as possible. Once your order has been shipped, we are unable to accept cancellations.

Contacting Us: If you have any questions or concerns regarding your order, please do not hesitate to reach out to us at orders@focaldose.com. We are committed to providing excellent customer service and will strive to assist you promptly and effectively.

Thank you for choosing FocalDose, LLC. We appreciate your business and are here to help ensure that your experience with us is positive.